Delivery Info
Delivery Service
All PolyBrick orders are dispatched from our UK warehouse on a trackable next working day service.
Delivery Charges
| Order Value | Delivery Charge | Service |
|---|---|---|
| £120 and over | Free | Next working day |
| Under £120 | £4.99 | Next working day |
| EU addresses | Calculated at checkout | 1-5 working days |
Delivery Areas
We deliver to all UK mainland addresses on our standard next working day service. For the following locations, delivery is not available online — please contact us for a quote:
| Location | Online Delivery |
|---|---|
| Northern Ireland | Request a quote |
| Scottish Highlands and Islands | Request a quote |
| Isle of Wight | Request a quote |
| Channel Islands | Request a quote |
| Isle of Man | Request a quote |
| BFPO Addresses | Request a quote |
Processing Time
Orders are typically processed and dispatched within 1-2 working days. Orders placed before 2pm on a working day will usually be dispatched the same day.
Tracking
All orders include tracking information sent via email once dispatched. Use the tracking number provided to monitor your delivery progress.
If You're Not In
If delivery is unsuccessful, a card will be left with redelivery instructions. Depending on the courier, your order may be left with a neighbour or held at a local depot for collection.
Damaged or Missing Items
Please inspect your order on arrival. If anything is damaged or missing, contact us immediately and we'll investigate and resolve the issue as quickly as possible.
Contact Us
| logistics@ibran.com | |
| Phone | 0333 772 3030 |
| Hours | Monday to Friday, 8am - 5pm |